> Source: [sk168077](https://support.checkpoint.com/results/sk/sk168077)

# sk168077 - IOC feeds fails with a reason "Feed format problem. Empty feed"

| Property | Value |
|----------|-------|
| Solution ID | sk168077 |
| Date Created | 2020-07-16 |
| Last Modified | 2021-11-11 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- IOC feeds command, for example, the "fetch" command looks successful, but debug shows "`Feed format problem. Empty feed`"

## Cause

This issue is related to mechanism that fetching a feed and is not able to recognize it.

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## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 83
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152&partition=Basic&product=Endpoint) starting from Take 227

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

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