> Source: [sk168055](https://support.checkpoint.com/results/sk/sk168055)

# sk168055 - Policy Installation fails with error in SmartConsole: "Security Gateway and Security Management policy versions are incompatible. Disable Accelerated Install Policy for this Security Gateway and install policy again. For more information, see sk168055."

| Property | Value |
|----------|-------|
| Solution ID | sk168055 |
| Date Created | 2020-07-20 |
| Last Modified | 2026-03-25 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- Policy installation fails with the following error message:

`Security Gateway and Security Management policy versions are incompatible. Disable Accelerated Install Policy for this Security Gateway and install policy again. For more information, see sk168055.`

## Cause

This issue occurs when the Security Management executes an accelerated policy installation on a Security Gateway under the following conditions:

* The Security Gateway was reverted to an old snapshot.

* The Security Gateway is running with an initial or default policy.

* The Security Gateway previously had its policy uninstalled using the "`fw unloadlocal`" command.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content