> Source: [sk167977](https://support.checkpoint.com/results/sk/sk167977)

# sk167977 - PTC Report Shows Status "Alert" on Private ThreatCloud

| Property | Value |
|----------|-------|
| Solution ID | sk167977 |
| Date Created | 2020-07-13 |
| Last Modified | 2020-07-19 |
| Technical Level | Advanced |

## Symptoms

- PTC Report Shows Status "Alert" on Private ThreatCloud

## Cause

The PTC schema is not up to date. This prevents the loading of new packages.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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