> Source: [sk167753](https://support.checkpoint.com/results/sk/sk167753)

# sk167753 - Wireless configuration and settings are not shown in the GAIA portal

| Property | Value |
|----------|-------|
| Solution ID | sk167753 |
| Date Created | 2021-02-07 |
| Last Modified | 2021-02-15 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R82.00.X, R81.10.X |

## Symptoms

- * A purchased cloud instance with Wifi Capabilities, does not show the wifi component in the GUI.

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk167753/smp202102111900441.png)
* The command: "sqlcmd 'select \* from systemSettings'" shows:  

  `isWifiSupported = false`

## Cause

`"show diag"` and `"ifconfig"` shows that the wifi is supported and included on the appliance instance.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
