> Source: [sk167724](https://support.checkpoint.com/results/sk/sk167724)

# sk167724 - LOM card is inaccessible after confd process stops working 

| Property | Value |
|----------|-------|
| Solution ID | sk167724 |
| Date Created | 2020-07-01 |
| Last Modified | 2021-06-16 |
| Technical Level | Advanced |
| Products | Hardware |
| Versions | Not Version-Specific |
| OS | Gaia |
| Platform | Smart-1, 15000, 3000, 5000, 7000, 28000, 16000, 26000, 6000 |

## Symptoms

- * The LOM portal does not respond, and LOM commands are unsuccessful:

  ```
  
  [Expert@gw:0]# service ipmi start
  Starting ipmi drivers:                                     [FAILED]
  ```

* The *confd* process has recently produced a core dump.

  <br />

## Cause

A LOM failure may have occurred.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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