> Source: [sk167718](https://support.checkpoint.com/results/sk/sk167718)

# sk167718 - SmartConsole stops working when adding a 1590 Branch Office Appliance through the First Time Configuration Wizard 

| Property | Value |
|----------|-------|
| Solution ID | sk167718 |
| Date Created | 2020-07-06 |
| Last Modified | 2020-10-21 |
| Technical Level | Advanced |
| Products | SmartConsole, Spark Firewall (Locally Managed) |
| Versions | R82.10, R82.00.X, R81.10.X, R82.20, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * SmartConsole stops working when the user adds a 1590 Branch Office Appliance through the First Time Configuration Wizard (platform type is WiFi-LTE).
* The issue does not occur if the user chooses platform type Wired.<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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