> Source: [sk167652](https://support.checkpoint.com/results/sk/sk167652)

# sk167652 - FWM process stops working on the Domain level during login

| Property | Value |
|----------|-------|
| Solution ID | sk167652 |
| Date Created | 2020-06-29 |
| Last Modified | 2020-06-30 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.x, R82.20, R82.x, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * FWM process crashes for the Domain during login attempt.
* The `$MDS_TEMPLATE/log/cpm.elg` file shows:  

  `
  DATE TIME,PID ERROR coresvc.internal.TransactionAwarePublicMap [taskExecutor-12]: CpCacheMap.lre.resolvingObject.dleSession:[35].public: `  
  `for key d87f8b86-3135-4ada-a0c1-9ab5ff425da6 internal map (value by transaction id) is too big - 101`  
  `
  DATE TIME,PID ERROR coresvc.internal.TransactionAwarePublicMap [taskExecutor-12]: CpCacheMap.lre.resolvingObject.dleSession:[35].public: `  
  `for key 8c6a51d0-4ed3-4ef7-8346-9cb4c12cbdc9 internal map (value by transaction id) is too big - 101`

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content