> Source: [sk167596](https://support.checkpoint.com/results/sk/sk167596)

# sk167596 - Migration of a Security Management Server to a Multi-Domain Server fails during the export with "make sure you are logged in to System Data domain"

| Property | Value |
|----------|-------|
| Solution ID | sk167596 |
| Date Created | 2020-06-29 |
| Last Modified | 2021-07-07 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * Migration of a Security Management Server to a Multi-Domain Server ([sk156072](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk156072)) fails during the export with this message:

  `code: "generic_error"`  
  `
  message: "Runtime error: Could not load domain <UID of Domain>, make sure you are logged in to System Data domain."`  
  `
  Executed command failed. Changes are discarded
  `
* The *$MDS_FWDIR/log/cpm.elg* file contains this error:

  `ERROR internal.tasks.ExportDomainTask [taskExecutor-11]: Failed to perform export for domain <UID of Domain> with error: com.checkpoint.management.coresvc.ObjectNotFoundException: Object not found - <UID of Domain>`

## Cause

The export of a Domain fails in a **Single Domain Environment** because is also exports the **Global Domain**.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

---

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