> Source: [sk167508](https://support.checkpoint.com/results/sk/sk167508)

# sk167508 - Endpoint Security VPN Client fails to install on Windows 10 build 2004 (May 2020 update)

| Property | Value |
|----------|-------|
| Solution ID | sk167508 |
| Date Created | 2020-06-18 |
| Last Modified | 2021-03-01 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- Endpoint Security VPN Client fails to install on Windows 10 build 2004 (May 2020 update).

## Cause

[Windows 10 build 2004 (May 2020 update)](https://www.tenforums.com/windows-10-news/157217-how-get-windows-10-may-2020-update-version-2004-a.html) was not yet supported by the product.

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## Solution

**Download the E83.20 packages from [sk168081 - Enterprise Endpoint Security E83.20 Windows Clients](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168081). It supports Windows 10 build 2004 (May 2020 update).**

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