> Source: [sk167499](https://support.checkpoint.com/results/sk/sk167499)

# sk167499 - 'cp_file_convert' consumes high CPU load while Threat extraction is enabled

| Property | Value |
|----------|-------|
| Solution ID | sk167499 |
| Date Created | 2020-06-17 |
| Last Modified | 2020-06-21 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * 'cp_file_convert' consumes high CPU load while Threat extraction is enabled.
* Watermark_cp_file PID process restarts within less than "1" second.

## Cause

Extraction process is trying to write to the log without success because of permission issue.

## Solution

This solution requires authentication. Please log in to view the full solution.

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