> Source: [sk167492](https://support.checkpoint.com/results/sk/sk167492)

# sk167492 - "Failed to remove/detach objects licenses (Code: 0x800415AF, Failed to delete license objects)" error in SmartConsole when deleting an object

| Property | Value |
|----------|-------|
| Solution ID | sk167492 |
| Date Created | 2020-06-28 |
| Last Modified | 2025-07-14 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R81.20 |

## Symptoms

- Error in SmartConsole when deleting an object:

`Failed to remove object XXX`  
` 
Server error is: Failed to remove/detach objects licenses (Code: 0x800415AF, Failed to delete license objects)`

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk167492/error202006291634351.png)

## Solution

This problem was fixed. The fix is included in:

* [Check Point R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk166715)  

* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 92
* [R80.40 SmartConsole](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165473) starting from Build 416  

* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 228
* [R80.30 SmartConsole](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153153) starting from Build 99  

* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 190
* [R80.20 SmartConsole](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137593) starting from Build 121  

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

**As an immediate workaround:**   
Reboot the Management Server.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content