> Source: [sk167176](https://support.checkpoint.com/results/sk/sk167176)

# sk167176 - "An unexpected error occurred" message  displayed when clicking on 'View Current Status' in SmartEndpoint Overview tab

| Property | Value |
|----------|-------|
| Solution ID | sk167176 |
| Date Created | 2020-06-04 |
| Last Modified | 2020-11-12 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.10, R82, R81.20 |

## Symptoms

- * "An unexpected error occurred" message displayed when clicking on 'View Current Status' in SmartEndpoint Overview tab.  

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk109126/Error_Example1512191028.png)
* From *%LOCALAPPDATA%\\CheckPoint\\SmartEndpoint_Logs\\R80_40\\SmartEndpoint_Logs.txt*   
  \[ERROR\] \[ExceptionViewer.WriteExceptionToLog\]: --\>Exception: An unexpected error occurred --\>  
  --\>Exception: **The given key was not present in the dictionary** .  
  --\> at System.Collections.Generic.Dictionary\`2.get_Item(TKey key)  
  at CP.UEPM.GuiIS.CommonControls.DetailsTypesConverter.ToString(DetailsTypes type)  
  at CP.UEPM.GuiIS.CommonControls.EmonReportPagedDetailsList.ToggleColumns(List\`1 listToVisible)  
  at CP.UEPM.GuiIS.CommonControls.EmonReportPagedDetailsList.SetTheme()  
  at CP.UEPM.GuiIS.CommonControls.EmonReportPagedDetailsList.Initialize(EmonReportType reportType)  
  at CP.UEPM.GuiIS.CommonControls.PagedEmonReportDetailsHelper.RefreshDetailsByParameter(EmonReportPagedDetailsList\& details, EmonRequestWhereInput whereInput, EmonReportType reportType, String dn)  
  at CP.UEPM.GuiIS.CommonControls.PagedEmonReportDetailsHelper.RefreshDetailsByParameter(EmonReportPagedDetailsList\& details, INodeItem node, EmonRequestWhereInput whereInput, EmonReportType reportType)  
  at CP.UEPM.GuiIS.CommonControls.PagedEmonReportDetailsHelper.RefreshDetails(EmonReportPagedDetailsList\& details, INodeItem node, String alertName, EmonReportType ReportType)  
  at CP.UEPM.GuiIS.CommonControls.OverallStatusEndpointsControl.RefreshByAlertKey(String alertKey, EmonReportType reportType)  
  at CP.UEPM.GuiIS.CommonControls.EndpointsControlDialog.EndpointsControlDialog_DataContextChanged(Object sender, DependencyPropertyChangedEventArgs e)  
  at System.Windows.FrameworkElement.RaiseDependencyPropertyChanged(EventPrivateKey key, DependencyPropertyChangedEventArgs args)  
  at System.Windows.FrameworkElement.OnDataContextChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)  
  at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)  
  at System.Windows.Framework

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