> Source: [sk167136](https://support.checkpoint.com/results/sk/sk167136)

# sk167136 - "Network Login" icon disappears after installing Windows RDP client

| Property | Value |
|----------|-------|
| Solution ID | sk167136 |
| Date Created | 2020-05-30 |
| Last Modified | 2021-09-22 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * "Network Login" icon disappears from the Windows 10 lock screen after installing the Windows RDP client from Cisco Duo.
* PLAP Icon not showing on Log-On screen

## Cause

Compatibility issue with Cisco Duo's Credential Provider Filter.

## Solution

This solution requires authentication. Please log in to view the full solution.

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