> Source: [sk167101](https://support.checkpoint.com/results/sk/sk167101)

# sk167101 - High CPU of McAfee Agent processes when Endpoint Security client is installed

| Property | Value |
|----------|-------|
| Solution ID | sk167101 |
| Date Created | 2020-05-27 |
| Last Modified | 2020-05-31 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- High CPU of McAfee Agent processes when Endpoint Security Client is installed.

## Cause

McAfee Agent processes react with high CPU each time the "CreateToolhelp32Snapshot" is called.  
The "CreateToolhelp32Snapshot" Windows OS function is a legitimate function that is used by the Check Point Endpoint Security client Watchdog process (EPWD.exe).

## Solution

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