> Source: [sk166538](https://support.checkpoint.com/results/sk/sk166538)

# sk166538 - EPMaaS server is shutdown when  there are  no licenses or expired licenses in the portal 

| Property | Value |
|----------|-------|
| Solution ID | sk166538 |
| Date Created | 2020-04-27 |
| Last Modified | 2022-12-05 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |
| OS | Gaia |
| Platform | AWS |

## Symptoms

- If the license is expired, or if there are no licenses applied via the EPMaas portal, then the server will shutdown.

## Cause

Licenses have expired, or no license is applied, in the EPMaas portal.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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