> Source: [sk166455](https://support.checkpoint.com/results/sk/sk166455)

# sk166455 - Cannot create new tasks because of old uncompleted tasks in task notification panel

| Property | Value |
|----------|-------|
| Solution ID | sk166455 |
| Date Created | 2020-06-08 |
| Last Modified | 2021-08-05 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * Cannot create new tasks, for example domain creation, full sync, etc.
* In some cases, the process gets an exception, but the task remains forever in the SmartConsole until the user removes it.

## Cause

Tasks are shown as in progress without becoming completed (Success or Failure) in task notification panel.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content