> Source: [sk166418](https://support.checkpoint.com/results/sk/sk166418)

# sk166418 - Unable to see policy push - "Error retrieving results"

| Property | Value |
|----------|-------|
| Solution ID | sk166418 |
| Date Created | 2020-04-20 |
| Last Modified | 2025-07-17 |
| Technical Level | General |
| Products | SmartConsole |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- The screen "Recent tasks" shows "Error retrieving results".

## Cause

The user only has permission to view their own activities.

## Solution

Click the single head icon in recent tasks to view only one's own activities.  

![solution](https://sc1.checkpoint.com/sc/SolutionsStatics/sk166418/solution120200420155059.jpg)

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