> Source: [sk166374](https://support.checkpoint.com/results/sk/sk166374)

# sk166374 - Harmony Connect configuration pages show "Something went wrong, please try again later" 

| Property | Value |
|----------|-------|
| Solution ID | sk166374 |
| Date Created | 2020-04-17 |
| Last Modified | 2021-02-22 |
| Technical Level | General |

## Symptoms

- In the Infinity Portal, browsing to any of the pages of Harmony Connect (Assets, Policy, Logs, Settings) brings the user to a page that shows "`Something went wrong. Please try again later. If this error persists, contact Check Point Support.`"   
![](https://sc1.checkpoint.com/sc//SolutionsStatics/sk166374/error220200417203052.png)

## Solution

This issue is sporadic.   

Generally, logout-login or refreshing your browser's cache (**Ctrl+F5** for Windows, **Command+F5** for Mac) should resolve this. If the problem persists, click the "contact Check Point Support" link on the page.   

We want to track every incident of this error. Please mention the time at which the error occurred and be as accurate as possible.   

There are multiple causes for this error. We are eliminating the causes and will continue to do so. We are looking for more incidents in order to eliminate all of them.

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