> Source: [sk166359](https://support.checkpoint.com/results/sk/sk166359)

# sk166359 - RADIUS group users cannot authenticate for Remote Access VPN in SMB Appliances

| Property | Value |
|----------|-------|
| Solution ID | sk166359 |
| Date Created | 2020-05-02 |
| Last Modified | 2022-07-20 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 6, 20, 400, 110, 1500, 1600, 1800, 910 |

## Symptoms

- * Users from RADIUS groups cannot authenticate for Remote Access VPN.
* RADIUS captures show Access Accept from RADIUS, but clients still fail to connect.

## Solution

This solution requires authentication. Please log in to view the full solution.

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