> Source: [sk166176](https://support.checkpoint.com/results/sk/sk166176)

# sk166176 - Endpoint Security Client deployment does not complete and "ErrorCode: 28150 - failed to download package" error is displayed in SmartEndpoint

| Property | Value |
|----------|-------|
| Solution ID | sk166176 |
| Date Created | 2020-04-06 |
| Last Modified | 2021-01-20 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |

## Symptoms

- * Deployment of initial client does not complete and installation of blade is stuck.
* In SmartEndpoint, "ErrorCode: 28150 -- failed to download package" is displayed.

## Cause

Invalid result while determining if Endpoint Security client package was downloaded completely.

## Solution

This problem was fixed. The fix is included in:

* [Enterprise Endpoint Security E83.00 Windows Clients](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk166576&partition=Basic&product=Endpoint)

Check Point recommends to always [upgrade to the most recent version](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk117536).

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