> Source: [sk165834](https://support.checkpoint.com/results/sk/sk165834)

# sk165834 - Mac AirPrint stops working after installing E82.00 Endpoint Security VPN Client on Mac OS 10.15 (Catalina)

| Property | Value |
|----------|-------|
| Solution ID | sk165834 |
| Date Created | 2020-03-18 |
| Last Modified | 2020-12-23 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | macOS |

## Symptoms

- Mac AirPrint stops working after installing E82.00 Endpoint Security VPN Client on Mac OS 10.15 (Catalina) without VPN connections.

## Cause

Mac OS 10.15 (Catalina) has a special mechanism for caching kernel update. When a user installs a new kernel extension, Catalina puts it into cache and updates the kernel.

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## Solution

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