> Source: [sk165833](https://support.checkpoint.com/results/sk/sk165833)

# sk165833 - Changing the columns in the Global Exception view of Threat Prevention Policy is not saved when changing to a different view

| Property | Value |
|----------|-------|
| Solution ID | sk165833 |
| Date Created | 2020-06-03 |
| Last Modified | 2021-10-21 |
| Technical Level | General |
| OS | Gaia |

## Symptoms

- Customizing the Columns under 'Security Policy -\> Threat Prevention Policy -\> Global Exceptions', is not saved after changing to a different Security Policy view.

## Solution

This problem was fixed. The fix is included in:

* [SmartConsole R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk166715)
* [SmartConsole R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165473) starting from Build 425
* [SmartConsole R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153153) starting from Build 102
* [SmartConsole R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137593) starting from Build 124

Check Point recommends to always upgrade to the most recent version   
([upgrade Security Gateway](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=435) / [upgrade Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=184) / [upgrade Multi-Domain Security Management](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=166)).

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

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