> Source: [sk165817](https://support.checkpoint.com/results/sk/sk165817)

# sk165817 - Backup restore fails on Scalable Platforms Appliance with "Automatic updates restoration failed" error

| Property | Value |
|----------|-------|
| Solution ID | sk165817 |
| Date Created | 2020-03-16 |
| Last Modified | 2022-05-25 |
| Technical Level | Advanced |
| Products | Security Gateway, Scalable Platforms |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20 |
| Platform | 41000 (EOL), 44000, 64000 |

## Symptoms

- * `"Error: cannot restore backup. Automatic updates restoration failed." ` appears during a restore operation on a Scalable Platform Appliance.

  <br />

* This log appears in the file *CPbackup.elg* :   
  `
  Executing: autoupdatercli validate_restore /tmp/automatic_installed_hotfixes.txt 1>/dev/null 2>&1`  
  `
  Result is: , Return value is: 32512`

  <br />

## Solution

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