> Source: [sk165652](https://support.checkpoint.com/results/sk/sk165652)

# sk165652 - General traffic latency on Security Gateway when SecureXL is enabled

| Property | Value |
|----------|-------|
| Solution ID | sk165652 |
| Date Created | 2020-03-07 |
| Last Modified | 2020-05-13 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * When SecureXL is enabled on the Security Gateway general traffic latency is observed.
* The following messages appear in /var/log/messages:  
  ` 'kernel: [fw4_0];cphwd_api_q_choose_q: qid is invalid, qid:4294967295)'`
* No high CPU utilization occurs.

## Solution

This solution requires authentication. Please log in to view the full solution.

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