> Source: [sk165577](https://support.checkpoint.com/results/sk/sk165577)

# sk165577 - SmartView Monitor does not show information about the connected VPN clients

| Property | Value |
|----------|-------|
| Solution ID | sk165577 |
| Date Created | 2020-03-05 |
| Last Modified | 2020-11-23 |
| Technical Level | General |
| Products | SmartConsole |
| Versions | R82.10, R82.x, R82.20, R82, R81.20 |

## Symptoms

- SmartView Monitor does not show information about the connected VPN clients.   
**Notes** :

* The VPN clients are installed as Check Point Mobile for Windows.
* The Mobile Access blade is enabled on the Security Gateway, but not the IPSec VPN blade.

## Cause

The IPSec VPN blade is not enabled.

<br />

## Solution

Enable the IPSec VPN blade in the Gateway General Properties, and install policy.   

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk165577/Untitled20200309115624.png)  
In order to view the amount of the connected users we should check the "Remote User Tunnels" at the IPSec VPN section like in the below example:  

![Device_N_License_Information](https://sc1.checkpoint.com/sc/SolutionsStatics/sk165577/Device_N_License_Information20200309120341.jpg)

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