> Source: [sk165452](https://support.checkpoint.com/results/sk/sk165452)

# sk165452 - System logs page is not working on Safari web browser

| Property | Value |
|----------|-------|
| Solution ID | sk165452 |
| Date Created | 2020-02-26 |
| Last Modified | 2022-07-20 |
| Technical Level | General |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1500, 1600, 1800 |

## Symptoms

- Although there are records to display, no logs are shown in the System Logs page when using Safari web browser on Mac host.

## Solution

This problem was fixed. The fix is included in:

* [R80.20.02 for Small and Medium Business Appliances](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165454)

Check Point recommends to always upgrade to [the most recent version](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=512).  

If you do not wish to upgrade, [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get an Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix. For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739)file from the Security Management and Security Gateways involved in the case.

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