> Source: [sk165093](https://support.checkpoint.com/results/sk/sk165093)

# sk165093 - SNMP Traps are not sent to the sink server

| Property | Value |
|----------|-------|
| Solution ID | sk165093 |
| Date Created | 2020-02-09 |
| Last Modified | 2020-02-10 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * SNMP Traps are not sent to the sink server.
* The following error is seeing in /var/log/messages: "snmpmonitor: periodic_cb: Failed to query local server"

## Cause

**Environment:** Community name is configured with name other than 'public' in all the snmp configuration files (*/etc/snmp/snmpd.conf* , */etc/snmp/snmpd.users.conf* , *$FWDIR/conf/snmp.C* )  

Root cause of the problem is that Community Name 'public' is hard-coded. As a result, the *snmpd* daemon does not respond.  

**Flow:**   
Check Point ***snmpmonitor*** daemon sends SNMP Requests to the ***snmpd*** daemon with parameters configured in the */etc/snmp/snmpd.conf* file:  

* SNMP Community Name configured in 'trap2sink' line
* OID configured in 'cp_monitor' line

SNMP Response is compared to 'Threshold' configured in 'cp_monitor' line.  
SNMP Trap is sent with 'Message' configured in 'cp_monitor' line.

## Solution

This solution requires authentication. Please log in to view the full solution.

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