> Source: [sk165073](https://support.checkpoint.com/results/sk/sk165073)

# sk165073 - The output of 'cphaprob stat' command shows 'HA module not started' when a large number of non-monitored Cluster interfaces have been configured

| Property | Value |
|----------|-------|
| Solution ID | sk165073 |
| Date Created | 2020-02-06 |
| Last Modified | 2021-11-10 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * The output of 'cphaprob stat' command shows 'HA module not started' when a large number of non-monitored Cluster interfaces have been configured.

* The output of the $FWDIR/log/cphaconf.elg shows the 'start' word as the last word within.

* Cluster membership has been enabled in CPconfig and the Cluster Policy has been pushed from the Security Management.

* Running the 'cphastart' command resolves the issue temporarily until the next time 'cpstop' is performed on the Gateway or the Gateway is rebooted.

* CPHAMCSET process does not exist in cpwd_admin list.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

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