> Source: [sk165057](https://support.checkpoint.com/results/sk/sk165057)

# sk165057 - Cannot take over a session, "You are allowed to hold one private session in SMC User Domain. Please publish or discard your private sessions (in SMC User domain) before trying again" error

| Property | Value |
|----------|-------|
| Solution ID | sk165057 |
| Date Created | 2020-02-08 |
| Last Modified | 2020-02-09 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82.20, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Administrator cannot take over a session after going to the **sessions** tab -\> **View Sessions** -\> **Select a session** -\> **Take over**
* Error when trying to take over a session: "You are allowed to hold one private session in SMC User Domain. Please publish or discard your private sessions (in SMC User domain) before trying again." ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk165057/Take over error20200206154051.png)

## Cause

The user is not allowed to manage multiple sessions.

## Solution

This solution requires authentication. Please log in to view the full solution.

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