> Source: [sk165012](https://support.checkpoint.com/results/sk/sk165012)

# sk165012 - SmartEvent: External Syslog messages discarded (server not listening on 0.0.0.0:514)

| Property | Value |
|----------|-------|
| Solution ID | sk165012 |
| Date Created | 2020-02-04 |
| Last Modified | 2020-02-06 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- * SmartEvent does not listen to port 514 after upgrade from R80.10 to R80.20.
* No External Syslog Messages on SmartEvent.
* cpsyslog stopped receiving syslog messages on port 514. There are no syslog records from remote servers. Syslog packets arrive to the local server, but are not accepted by Check Point syslog.

## Solution

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