> Source: [sk164734](https://support.checkpoint.com/results/sk/sk164734)

# sk164734 - SmartConsole shows no logs after upgrade to R80.x

| Property | Value |
|----------|-------|
| Solution ID | sk164734 |
| Date Created | 2020-02-06 |
| Last Modified | 2020-02-11 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82.20, R82, R81.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * SmartConsole shows no logs after Security Management upgrade to R80.x, although the management server is getting logs from the gateways.
* Legacy tracker does show the logs
* R80.X SmartConsole does not show fw.log file from LOG\&MONITOR -\> File -\> Open Log File.

## Cause

The Management server was upgraded from the source machine where SmartLog was not enabled and hence *SMARTLOGDIR/data* does not contain the Index files like *firewallandvpn* and o*ther-smartlog.*

## Solution

This solution requires authentication. Please log in to view the full solution.

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