> Source: [sk164674](https://support.checkpoint.com/results/sk/sk164674)

# sk164674 - Temporary files created by SmartConsole are not deleted

| Property | Value |
|----------|-------|
| Solution ID | sk164674 |
| Date Created | 2020-01-30 |
| Last Modified | 2020-02-02 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82.x, R82.20, R82, R81.20 |
| OS | Gaia |

## Symptoms

- A folder created by SmartConsole located in c:\\users\\xxxxxx\\appdata\\temp\\cp contains a big number of temporary "\*.info" files that were not deleted.

## Cause

These files are created every time log filter is done, for the first time SmartConsole is opened and first filter is done - a new folder is created and the "\*.info" files are created for each log shown.

This folder is deleted whenever the SmartConsole is closed. When Smart Console is closed forcibly (for example when you restart the computer) the folders are not deleted.

## Solution

This solution requires authentication. Please log in to view the full solution.

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