> Source: [sk164453](https://support.checkpoint.com/results/sk/sk164453)

# sk164453 - AutoUpdater process logs unhandled exception to /var/log/messages 

| Property | Value |
|----------|-------|
| Solution ID | sk164453 |
| Date Created | 2020-01-12 |
| Last Modified | 2020-01-13 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * "`Unhandled exception occurred building or running application object, aborting!`" string is seen in `/var/log/messages` from the AutoUpdater process.  

* The build of the AutoUpdater binary is between 990180119 and 990180128 (inclusive).   
  To see the build number of the AutoUpdater binary, run:`
  "``cpvinfo /opt/AutoUpdater/latest/bin/AutoUpdater | grep "Build Number" | awk '{print $4}'``"`  

* `BUNDLE_CPINFO is seen in the output of the "cpinfo -y all" command under the "CPUpdates" product with take number as either "0" or "T43".`

## Cause

The AutoUpdater process fails to correctly parse the installed cpinfo bundle causing the process to boot loop.

## Solution

This solution requires authentication. Please log in to view the full solution.

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