> Source: [sk164435](https://support.checkpoint.com/results/sk/sk164435)

# sk164435 - "Global domain assignment failed: an internal error has occurred" error when assigning global policy

| Property | Value |
|----------|-------|
| Solution ID | sk164435 |
| Date Created | 2020-01-06 |
| Last Modified | 2020-01-06 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * "`Global domain assignment failed: an internal error has occurred`" error is displayed when assigning global policy.

* The cpm.elg file shows   

  `
  DATE TIME ERROR services.internal.ThreatPolicySvcImpl [taskExecutor-10]: Mismatch found between database topics (499) and protection aggregator count (500). `  
  `
  This is necessary in order to recalculate activations. `  
  `
  DATE TIME,PID ERROR internal.operation.OperationSvcImpl [taskExecutor-10]: caught exception "An error occurred during update profile in aggregators" from class com.checkpoint.management.is.exceptions.CpmGeneralException `  
  `
  DATE TIME,PID WARN coresvc.internal.ObjectStoreJpaTransactionManager [taskExecutor-10]: transaction of method:java.lang.Thread.run username:43159722 os:6819eea2-9be8-4b45-85e2-5069b48597da domainid:2e733551-cf6a-49fb-a360-a21e127c8968 took:17805 `  
  `
  DATE TIME,PID ERROR coresvc.internal.GlobalDomainAssignmentSvcImpl$GlobalDomainTask [taskExecutor-10]: Failed to do action: Reassign `  
  `
  DATE TIME,PID INFO management.threat.IpsUpdateManager [taskExecutor-10]: Got GlobalDomainAssignmentInternalNotification `  
  `
  DATE TIME,PID ERROR coresvc.internal.GlobalDomainAssignmentSvcImpl [taskExecutor-10]: AGP failed. discarding worksession: 676989cf-59b5-44be-80b9-f6c358b4bc9a`

## Cause

Mismatch between SOLR and POSTGRES IPS versions.

## Solution

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