> Source: [sk164433](https://support.checkpoint.com/results/sk/sk164433)

# sk164433 - "show package tool" script fails to complete with "Script stopped running due to severe error!"

| Property | Value |
|----------|-------|
| Solution ID | sk164433 |
| Date Created | 2020-01-06 |
| Last Modified | 2020-01-08 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |

## Symptoms

- * When there are many large groups in policy, the "show package tool" script fails to complete with "`Script stopped running due to severe error!`".  

* show_package.elg file has error   
  "`[DATE TIME com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: Script stopped running due to severe error!`"

## Cause

A very large group defined in the policy, caused a client-server timeout since bringing all the objects in the group takes a lot of time.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
