> Source: [sk164239](https://support.checkpoint.com/results/sk/sk164239)

# sk164239 - Configuring authentication method as certificate via Intune using QR fails for Capsule VPN

| Property | Value |
|----------|-------|
| Solution ID | sk164239 |
| Date Created | 2019-12-27 |
| Last Modified | 2020-03-09 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Android |

## Symptoms

- * Configuring authentication method as certificate via Intune using QR fails.
* In the device logs the following log is found:

  ```
  
  NEMO.QR Fingerprint: 300D3C0BD5EB1270E6CAFAF3600E2180AEA92D72
  ```

## Cause

Intune QR fingerprint format is hexadecimal. Capsule VPN expects the fingerprint in S/Key format and not hexadecimal which is not supported.

## Solution

This solution requires authentication. Please log in to view the full solution.

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