> Source: [sk164153](https://support.checkpoint.com/results/sk/sk164153)

# sk164153 - SmartConsole's sessions become disconnected and delays are experienced in Clish during Qualys scans

| Property | Value |
|----------|-------|
| Solution ID | sk164153 |
| Date Created | 2019-12-30 |
| Last Modified | 2020-10-07 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * SmartConsole's sessions become disconnected with the below error during Qualys scans:   

  "The connection with the server was lost.  
  Any unsaved changes will be prevented."  

* Delays are experienced when running CLI commands via Clish while in Expert mode there are no delays.

## Solution

This solution requires authentication. Please log in to view the full solution.

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