> Source: [sk164135](https://support.checkpoint.com/results/sk/sk164135)

# sk164135 - Full Disk Encryption Blade is stuck in "Waiting for Policy" status on Windows 7 

| Property | Value |
|----------|-------|
| Solution ID | sk164135 |
| Date Created | 2019-12-27 |
| Last Modified | 2023-09-15 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- * Full Disk Encryption Blade is stuck in "Waiting for Policy" status on Windows 7.
* In *C:\\ProgramData\\CheckPoint\\Endpoint Security\\Full Disk Encryption\\Dlog1.txt* the following errors can be found:  

  ```
  
  DATE TIME E FDE_srv.exe:5c8 Failed to verify signature on DAFCommunication.dll. 
  DATE TIME E FDE_srv.exe:5c8 DAF initialization failed. No policies will be received.
  ```

## Cause

Endpoint Security Clients of version E81.20 and above are signed with the SHA-2 certificate hashing algorithm (SHA-256).

## Solution

This solution requires authentication. Please log in to view the full solution.

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