> Source: [sk164133](https://support.checkpoint.com/results/sk/sk164133)

# sk164133 - output of 'cphaprob -a if' on VSX Cluster shows that 'Virtual cluster interfaces' section is missing post Security Management server upgrade

| Property | Value |
|----------|-------|
| Solution ID | sk164133 |
| Date Created | 2019-12-18 |
| Last Modified | 2019-12-19 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Output of 'cphaprob -a if' command on a VSX cluster member shows that the 'Virtual cluster interfaces' lines are missing in 'vsid x' section. For example:  

  `
  vsid 1:`  
  `
  ------`  
  `
  Required interfaces: 27`  
  `
  Required secured interfaces: 1`  

  `

  eth3 UP sync(secured), broadcast`  

  `

  `Note: The "Virtual cluster interfaces" section must be here, but it is completely missing  

  `
  vsid 2:`  
  `
  ------`  
  `
  Required interfaces: 11`  
  `
  Required secured interfaces: 1 `  
  `
  ...`
* Upon checking the interface packet capture, the initial ARP response is not sent from Check Point side to the ARP request.

## Cause

After the Security Management Upgrade, the VS did not properly load the local.vsall configuration for itself.

## Solution

This solution requires authentication. Please log in to view the full solution.

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