> Source: [sk164093](https://support.checkpoint.com/results/sk/sk164093)

# sk164093 - Unable to ping Cluster Virtual IP Addresses from standby cluster member

| Property | Value |
|----------|-------|
| Solution ID | sk164093 |
| Date Created | 2019-12-17 |
| Last Modified | 2021-12-02 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- Standby cluster member is not able to ping any Cluster Virtual IP address.

## Cause

Pinging Cluster Virtual IP address from the standby cluster member is not supported.

## Solution

This solution requires authentication. Please log in to view the full solution.

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