> Source: [sk164012](https://support.checkpoint.com/results/sk/sk164012)

# sk164012 - SmartLog shows UID instead of service in the "Service" column

| Property | Value |
|----------|-------|
| Solution ID | sk164012 |
| Date Created | 2019-12-16 |
| Last Modified | 2020-12-14 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.x, R82.20 |
| OS | Gaia |

## Symptoms

- * SmartLog (SmartConsole \> Logging \& Monitoring \> logs) and SmartView Tracker show UID instead of the actual service details in the service pane:  

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk164012/sk164012202012141301371.png)
* RAW logs show 2 services, for example

  ```
  
  ['service': 29023]
  ['service_id': "V04545540-4757-4788-9df9-40babbfa1944"]
  ```

## Cause

The reserved word was used in the service name.

## Solution

This solution requires authentication. Please log in to view the full solution.

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