> Source: [sk164005](https://support.checkpoint.com/results/sk/sk164005)

# sk164005 - snmpd service fails to stop

| Property | Value |
|----------|-------|
| Solution ID | sk164005 |
| Date Created | 2019-12-10 |
| Last Modified | 2020-01-07 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * When the user stops the snmpd service, the following failure is reported:

  ```
  
  # service snmpd stop
  Stopping snmpd: [FAILED]
  ```

* When the user runs service snmpd status, the following failure is reported:

  ```
  
  # service snmpd status
  snmpd dead but subsys locked
  ```

* snmpd service does report that it starts successfully:

  ```
  
  # service snmpd start
  Starting snmpd: [ OK ]
  ```

* snmpd is in a defunct state:

  ```
  
  # ps aux | grep snmpd
  admin 4397 0.0 0.0 1740 508 pts/3 S+ 11:41 0:00 grep snmpd
  admin 15548 0.0 0.0 0 0 ? Z 11:32 0:00 [snmpd_2] 
  admin 15600 0.0 0.0 0 0 ? Z 11:32 0:00 [snmpd_3] 
  admin 15654 0.0 0.0 0 0 ? Z 11:32 0:00 [snmpd_4] 
  ```

* Segment error appears in message logs:

  ```
  
  Nov 28 11:37:08 2019  snmpd[31165]: could not open /proc/net/if_inet6
  Nov 28 11:37:08 2019  kernel: snmpd[31165]: segfault at 0000000000000004 rip 00000000f7ce7c35 rsp 00000000ffbf8810 error 4
  ```

* snmpd core dump is generated.

## Solution

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