> Source: [sk163896](https://support.checkpoint.com/results/sk/sk163896)

# sk163896 - Randomly, users experience "unauthorized SSL VPN traffic" issue after policy installation

| Property | Value |
|----------|-------|
| Solution ID | sk163896 |
| Date Created | 2019-12-02 |
| Last Modified | 2021-10-12 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- MAB Native Application (SNX) traffic is dropped with "unauthorized SSL VPN traffic" error message in log after policy installation.

## Cause

Race condition occurs when install policy regarding deletion of kernel tables.

## Solution

To confirm this is the issue you are experiencing, run the command *# fw fetch local* on the Security Gateway.  
If the issue is temporarily resolved, this is indeed the issue experienced.  

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

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