> Source: [sk163676](https://support.checkpoint.com/results/sk/sk163676)

# sk163676 - After policy installation on VS0, SGMs state changes to 'Down' or 'Active attention' for approximately 10 minutes

| Property | Value |
|----------|-------|
| Solution ID | sk163676 |
| Date Created | 2019-11-21 |
| Last Modified | 2019-11-25 |
| Technical Level | Advanced |
| Products | Security Gateway, Scalable Platforms |
| Versions | R82.10, R82, R81.20, R82.20, R82.10, R82, R81.20 |
| OS | Gaia |
| Platform | 41000 (EOL), 44000, 64000 |

## Symptoms

- * After policy installation on VS0, all or most SGMs change their state to 'Down' or 'Active attention' state for a period of time of approximately 10 minutes.

* After a period of time of approximately 10 minutes the SGMs return to their regular Active state

* The output of 'cphaprob list' on VS0 shows a problem with another Virtual system (other than 0).

* The output of 'cphaprob list' on the other Virtual system mentioned previously shows that there are no pnotes in problem state

* Analysis of the $FWDIR/log/fwk.elg file on the other Virtual System mentioned previously shows the following messages:  

  `
  [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 0`  
  `
  [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 5`  
  `
  [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 0`  
  `
  [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 5`  
  `
  [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 0`  
  `
  [DATE TIME][fw4_1];[vs_5];CLUS-115700-1_03: State remains: DOWN | Reason: Previous problem resolved, Member state has been changed due to issue in Virtual System 5
  `

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