> Source: [sk163541](https://support.checkpoint.com/results/sk/sk163541)

# sk163541 - Scheduled backup job fails with "Failed to transfer the package to the remote server"

| Property | Value |
|----------|-------|
| Solution ID | sk163541 |
| Date Created | 2020-02-03 |
| Last Modified | 2021-11-29 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * Scheduled backup job fails with error "`Failed to transfer the package to the remote server: <IP address>`"

* Manual SCP works but shows warning:  

  `Warning: the RSA host key for '<hostname>' differs from the key for the IP address '<IP address>'
  `  
  `
  Offending key for IP in /home/admin/.ssh/known_hosts:<line number>
  `

## Cause

The SSH RSA host key on the remote server has been changed.

## Solution

This solution requires authentication. Please log in to view the full solution.

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