> Source: [sk163476](https://support.checkpoint.com/results/sk/sk163476)

# sk163476 - "Remote Procedure Call failed on Domain Controller" error is received after policy installation when using AD Query

| Property | Value |
|----------|-------|
| Solution ID | sk163476 |
| Date Created | 2019-11-27 |
| Last Modified | 2022-05-23 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- "Remote Procedure Call failed on Domain Controller" error logs are produced every time policy is installed, as a result the Security Gateway is missing some identity associations.

## Cause

The connections table entry for the communication from the Security Gateway/s to the DCs is rematched, which results in packet drops when trying to fetch events from the DC by WMI.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content