> Source: [sk163457](https://support.checkpoint.com/results/sk/sk163457)

# sk163457 - API readiness test fails on Multi-Domain Log server (MLM) and Dedicated SmartEvent

| Property | Value |
|----------|-------|
| Solution ID | sk163457 |
| Date Created | 2019-11-06 |
| Last Modified | 2025-06-26 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82, R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20, R82 |

## Symptoms

- The "`api status`" command shows the following on MLM server/ dedicated SmartEvent Server:

```

--------------------------------------------
Overall API Status: Started
--------------------------------------------

API readiness test FAILED. The server is down and unable to receive connections!
```

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
