> Source: [sk163394](https://support.checkpoint.com/results/sk/sk163394)

# sk163394 - CMA down on Multi-Domain Management with fwm process terminated 

| Property | Value |
|----------|-------|
| Solution ID | sk163394 |
| Date Created | 2019-11-07 |
| Last Modified | 2023-02-12 |
| Technical Level | General |
| Products | Multi-Domain Security Management Server |
| Versions | R81.10 (EOS) |

## Symptoms

- * Specific Domain/CMA is down with fwm process terminated.   

* The following error can be seen over and over again on fwm.elg:  
  "`CStatusGauMgr::NextPeriodicFetchCallback : ERROR : should not reach to this function with values : IsScheded = 0 , NumOfScheded = 0`"
* FWM is consuming high CPU for a single CMA and the process will not terminate with mdsstop_customer

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

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