> Source: [sk163319](https://support.checkpoint.com/results/sk/sk163319)

# sk163319 - Uninstallation of an Endpoint Security Client that was never registered to the Endpoint Security Server fails with the configured uninstall password

| Property | Value |
|----------|-------|
| Solution ID | sk163319 |
| Date Created | 2019-10-29 |
| Last Modified | 2019-12-19 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * Trying to uninstall an Endpoint Security Client **that was never registered to the Endpoint Server** using the correct configured uninstall password fails.
* The Endpoint Security Client can only be uninstalled using the **default** password.

## Solution

This solution requires authentication. Please log in to view the full solution.

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