> Source: [sk163257](https://support.checkpoint.com/results/sk/sk163257)

# sk163257 - Policy installation to multiple devices fails with "Error code: 0-2000049"

| Property | Value |
|----------|-------|
| Solution ID | sk163257 |
| Date Created | 2019-10-23 |
| Last Modified | 2021-10-20 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Installation of Access Control Policy to several devices simultaneously fails with "Error code: 0-2000049".  

* Installation of Access and Threat Prevention Policy to any device individually succeeds.   
  Also the Threat Prevention Policy can be successfully installed on several devices simultaneously.  

* Fetching policy on the local gateway under debug (`fw fetchlocal -d $FWDIR/state/__tmp/FW1 >& DebugInstallPolicy.dbg`) shows:  
  `fw_atomic_get_cmi_loader_malware_policy: tp_overrides_create_hash_from_ktable() failed`

## Cause

Error encountered when installing the Anti-Malware policy on the Security gateway.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 203
* [Jumbo Hotfix Accumulator for R80.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116380) starting from Take 290

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

<br />

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content